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MuzAsureQuality's avatar
MuzAsureQuality
Regular Visitor
8 years ago
Solved

Data Gateway Power Bi Not available

We have set up an Power BI on-premise data gateway. It is avalable and being used by Azure Logic Apps. We want to use it for Power Bi but it says it's not available. Can you tell me why? Is it bec...
Need Help
  • v-ljerr-msft's avatar
    v-ljerr-msft
    8 years ago

    Hi MuzAsureQuality,

     

    Power BI Free user should also be able to configure and use Power BI on-premise data gateway. Could you sign in Power BI service with this account and go to Manage Gateway to check what's the status there? 

     

     

    In addition, could you try a different account to see if it works? :smileyhappy:

     

    Regards

v-ljerr-msft's avatar
v-ljerr-msft
Microsoft Employee
8 years ago

Hi MuzAsureQuality,

 

Power BI Free user should also be able to configure and use Power BI on-premise data gateway. Could you sign in Power BI service with this account and go to Manage Gateway to check what's the status there? 

 

 

In addition, could you try a different account to see if it works? :smileyhappy:

 

Regards

MuzAsureQuality's avatar
MuzAsureQuality
Regular Visitor
8 years ago

I uninstalled the gateway and then re-installed with my credentials and it started working. The previous install credentials used by AD didn't have enough rights/access.