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MuzAsureQuality
Regular Visitor

Data Gateway Power Bi Not available

We have set up an Power BI on-premise data gateway.

It is avalable and being used by Azure Logic Apps.

We want to use it for Power Bi but it says it's not available. Can you tell me why?

Is it because the user used to set up was not a Power BI Pro user?

Data Gateway.jpg

 

 

1 ACCEPTED SOLUTION
v-ljerr-msft
Microsoft Employee
Microsoft Employee

Hi @MuzAsureQuality,

 

Power BI Free user should also be able to configure and use Power BI on-premise data gateway. Could you sign in Power BI service with this account and go to Manage Gateway to check what's the status there? 

 

gateway2.PNG

 

In addition, could you try a different account to see if it works? Smiley Happy

 

Regards

View solution in original post

2 REPLIES 2
v-ljerr-msft
Microsoft Employee
Microsoft Employee

Hi @MuzAsureQuality,

 

Power BI Free user should also be able to configure and use Power BI on-premise data gateway. Could you sign in Power BI service with this account and go to Manage Gateway to check what's the status there? 

 

gateway2.PNG

 

In addition, could you try a different account to see if it works? Smiley Happy

 

Regards

I uninstalled the gateway and then re-installed with my credentials and it started working. The previous install credentials used by AD didn't have enough rights/access.

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