Forum Discussion

Alex1's avatar
Alex1
Frequent Visitor
8 years ago
Solved

Dashboards open without pages for external users

When users outside of my organization try to open shared dashboards its opens null. What can i do with it?

 

  • The way to fix this is to add external user to you workspace app.

5 Replies

  • Hi, I have the same exact problem this morning while it was working before. Is there a bug on the service at the moment ?

    The page is grey without any error message. can you check the service ?

    Thanks.

     

  • ah yes, so it is now impacted more people, my collegues are seeing the same, no luck yet, i believe its a Power BI issue, nothing on our end.

  • v-ljerr-msft's avatar
    v-ljerr-msft
    Icon for Microsoft Employee rankMicrosoft Employee

    Hi All,

     

    This issue has already been reported on Power BI Issues forum here. And a CRL has been created to the Product Team: CRI 52000822. I will keep an eye on that issue, and post back if there is any update. :smileyhappy:

     

    Regards

  • Alex1's avatar
    Alex1
    Frequent Visitor

    I found another problem. If i try to open direct link to dashboard, even if it my dasboard, i see error message. Maybe it help.

     

    Try to open this link:

     

    See this 

     

    • Alex1's avatar
      Alex1
      Frequent Visitor

      The way to fix this is to add external user to you workspace app.