Forum Discussion
malikirfan28
Helper II
8 years agoDashboards not uploading nor displaying
Dear Experts, We were using Power BI Embedding using Azure Workspace Collection which we are migrating to new Power BI with Capacity flow. We have about 400 dashboards and after setting up everythi...
GilbertQ
Super User
8 years agoHi there
Thanks for the clarification.
It does appear that you are on the right track.
If you are still getting the error above I would suggest logging a support ticket.
Thanks for the clarification.
It does appear that you are on the right track.
If you are still getting the error above I would suggest logging a support ticket.
malikirfan28
Helper II
8 years agoHi GilbertQ,
Can a Pro Trial user also submit Support Request or we need a valid Professional subscription?
Moreover I would like to share that whenever my AppWorkspace is associated with Premium Capacity, I am neither able to view any uploaded dashboard in PowerBI Service (even not in my custom application where I am embedding) nor upload any new dashboard in PowwerBI Service. (Same error as above)
However if I switch off dedicated capacity in Edit Workspace, following prompt come.
If I press "Remove from Premium" button then everything start working and I can also uploads new Dashboard.
Have we enabled a wrong capacity at Azure side? Any expert comments on this behaviour?
Thanks,
- GilbertQ8 years ago
Super User
Hi there
From what I can understand you should be able to view the dashboards and upload etc.
In terms of contacting Support as far as I know you have to have a current Pro Subscription to contact them.