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malikirfan28's avatar
malikirfan28
Icon for Helper II rankHelper II
8 years ago

Dashboards not uploading nor displaying

Dear Experts,

We were using Power BI Embedding using Azure Workspace Collection  which we are migrating to new Power BI with Capacity flow. We have about 400 dashboards and after setting up everything on Azure side, I subscribed Power BI Server (app.powerbi.com) as trial  and start uploading dashboards into App Workspace. All Dashboards are using "Import" data (no direct query). After uploading couple of dashboards, I tried to upload one big dashboard (1.1 GB in size). In Azure Workspace collections we were not able to uploadin this big dashboard (so I was testing it here.

Anyhow I recieved error when uploading this big dashboad that some Internal Server error occured so tried again after some time. After this error, I am neither able to view (already uploaded) dashboards nor able to upload any new dashboard in App Workspace. 

When try to view any dashboard then getting following error

Unable to load the model

I deleted all uploaded dashboards and all datasets and even deleted "App workspace" and created new Workspace. But still I am not able to upload dashboard in new workspace and getting following error

 

I am not sure, what went wrong and how can I fix it. Please need your expert openion. 

Thank you in advance.

10 Replies

  • Hi there

    Just to clarify, when you created your App Workspace and assigned it to Premium, is this using the Azure SKU to assign it to the premium workspace?

    Or did you apply it after purchasing Power BI Premium?
    • malikirfan28's avatar
      malikirfan28
      Icon for Helper II rankHelper II

      Hi  GilbertQ,

      We configured AD tenant in Azure and created user. Configure Power BI App in Azure and grant permission. After that we register on Power BI Service and join Pro Licenses as Trial for now. When I go to Edit Workspace page, then I can see that SKU Capacity is enabled here which we setup in Azure.

       

      Please confirm, how else I can verify. I have also mentioned before that 10-15 dashboards were uploaded successfully initially however error start occuring once I try  to upload big dashboard (more than 1GB size). Our all dashboards are using IMPORT data feature and we didn't configure any Data Gateway or any such functionality yet.

       

      Thank you.

      • malikirfan28's avatar
        malikirfan28
        Icon for Helper II rankHelper II

        Now when I am trying to upload new Dashboard File, error message has been changed but no file is uploading.