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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Dashboards missing from App for some users

Our set up is that we have Premium capacity.  I have set up a range of reports within a premium workspace and then build some simple dashboards by pinning tiles or pinning live pages.   I have publ...
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  • Anonymous's avatar
    Anonymous
    8 years ago

    I think i know the general reason for what i'm seeing.  Its really simple and dumb.  Because i've been witnessing most of thing during other conversations with my users i haven't noticed this minor detail.

     

    I hadn't even noticed the hide/show triangle.  I can't recall if that was out of place in the cases that came up.  99% certain i've missed that.  Of course i'll further test, but its likely this is why.

     

Anonymous's avatar
Anonymous
Not applicable
8 years ago

I think i know the general reason for what i'm seeing.  Its really simple and dumb.  Because i've been witnessing most of thing during other conversations with my users i haven't noticed this minor detail.

 

I hadn't even noticed the hide/show triangle.  I can't recall if that was out of place in the cases that came up.  99% certain i've missed that.  Of course i'll further test, but its likely this is why.

 

Anonymous's avatar
Anonymous
Not applicable
6 years ago

consider: 2 dashboards included in App
situation: when a delivery list is used to share the app, some users are able to see only 1 dashboard while remaining users see both dashboards. Why?

  • GilbertQ's avatar
    GilbertQ
    Super User
    6 years ago
    They should all see the same content.

    What I could suggest is for those users to clear their browser cache.

    Or try and log in on another PC to test.