Forum Discussion
Dashboards missing from App for some users
I think i know the general reason for what i'm seeing. Its really simple and dumb. Because i've been witnessing most of thing during other conversations with my users i haven't noticed this minor detail.
I hadn't even noticed the hide/show triangle. I can't recall if that was out of place in the cases that came up. 99% certain i've missed that. Of course i'll further test, but its likely this is why.
Do the same users always see the same results?
So does 1 User only always see 1 dashboard?
And does 2 users see no dashboard?
Would it be possible for them to remove the App and re-install it?
The same users always have the same results. That part is consistant.
Remove and Re-Add test isn't one i thought of. I'll give that a quick test.
No change for the quick test performed, so i'll mark this as "inconclusive". I might continue this test when i get the opporunity to borrow a few minutes from the other users.
- Pity, I was hoping that would have resolved it.
Let us know the outcome I think i know the general reason for what i'm seeing. Its really simple and dumb. Because i've been witnessing most of thing during other conversations with my users i haven't noticed this minor detail.
I hadn't even noticed the hide/show triangle. I can't recall if that was out of place in the cases that came up. 99% certain i've missed that. Of course i'll further test, but its likely this is why.
- Glad you found the solution.
And thanks for posting the solution consider: 2 dashboards included in App
situation: when a delivery list is used to share the app, some users are able to see only 1 dashboard while remaining users see both dashboards. Why?- They should all see the same content.
What I could suggest is for those users to clear their browser cache.
Or try and log in on another PC to test.