Forum Discussion
Dashboards are not refreshing
Hi googlogmob, Are you still see this issue? If so, can you file a support ticket at https://support.powerbi.com/ since may require more in depth troubleshooting. Thanks!
Hi googlogmob, Are you still see this issue? If so, can you file a support ticket at https://support.powerbi.com/ since may require more in depth troubleshooting. Thanks!
I filed a ticket and have only received a canned response so far. This has been an ongoing problem for over a month.
We made a transition to a new ticketing system about a month and a half ago. This new system should have a faster response time, and if you are still seeing issues, please let me know.
I am now receiving hit and miss answers to my ticket. The last email said due to holiday time, response time was slow. I am a Pro user but can't get the admin to send a ticket.
I have alternately been told it was fixed and that they are working on it. I am refreshing several dashboards several times per week by re-pinning visuals. I really need to get this fixed. Today I am supposed to walk the CEO through the IOS app so that she can view the very dashboards that I can't get to refresh. Here is a snip from the last email I received:
"I have heard that after the known issue with these tiles not refreshing from multiple data sources, the product group has noted they resolved it. I was informed by other customers that as of this week they were able to re-pin the visualizations again to the dashboard and the refresh continued to work for more than just one day (as you had experienced before). If you don’t mind giving this a try and updating me."
The last email assured me that it was fixed last week and requested that I repin my visuals. Well, as Monday rolled around I was repinning again. Very frustrating.
This should be fixed by now.
REG:115103013322498
I have the same issue, when I pin a tile on the dashboard it doesn't get refreshed. however when you pin a whole page it does.
Even i encountered the same problem .
I have imported data from sql using power bi desktop application.
If i republish data ,it shows me updated datasets and reports as well. But when i manually refresh report or dataset, though it don't give me any error ,they aren't updating.
I have installed power bi gateway-personal as described in documentation.
Is there any chance i have skipped something ?
What is permanent solution to this issue, we are still having this issue.
Some dataset refreshes the data in the Q&A tile dashboard reports. Some dont. it is very frustrating for IT and for the users and we need to manually refresh the dashboard tiles.
after 2 days of manual refresh....
power bi.com Q&A reports are doing auto refresh now... looks like we need to wait for few days, not much we can do.
Hope we know what is the reason for this 2 days wait time
