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googlogmob's avatar
googlogmob
Icon for Advocate II rankAdvocate II
10 years ago
Solved

Dashboards are not refreshing

The problem is that dashboard tiles are not refreshing, whereas the report connected to the dashboard is updating properly according to the set schedule. This problem became very frequent about a we...
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AmberM's avatar
AmberM
Icon for Helper II rankHelper II
7 years ago

Thank you Niasha, but I have had to do this the last 3 refreshes. The cell references are not changing, just the data being refreshed. I need to understand what the fix is for this so that it removes manually repinning tiles every week.

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Thanks for feedback.

 

I would recommend unpublish App and republish it.

 

Please make sure you documented your report, dashboard elements and accesses as you may lose some them in this process.

It should fix the issue.

 

One more thing!

In the past, I could not see updates in APP while I was an admin in corresponding workspace.

I would recommend checking the app from one of your APP users (APP user only without access to corresponding workspace).

 

Regards

Niasha