Forum Discussion
Dashboards are not refreshing
Hi googlogmob, Are you still see this issue? If so, can you file a support ticket at https://support.powerbi.com/ since may require more in depth troubleshooting. Thanks!
I have been having an issue with this since May. When will it be corrected, or do we need to find another solution?
googlogmob wrote:The problem is that dashboard tiles are not refreshing, whereas the report connected to the dashboard is updating properly according to the set schedule.
This problem became very frequent about a week ago, at the same time as the Shapes option was added. Since that only manual update helps (I simply repin the tiles to the dashboard). As I pin a fresh tile to the dashboard, the similar tile pinned earlier also gets updated.
But after manual repining of the tile, it is not getting updated anymore, unless I repin it again.
Please, advice how the dashboards could be updated regularly and automatically (without my participation).
Hi there
Remove the visualisan and add it again.
Regards
Niasha
Thank you Niasha, but I have had to do this the last 3 refreshes. The cell references are not changing, just the data being refreshed. I need to understand what the fix is for this so that it removes manually repinning tiles every week.
Thanks for feedback.
I would recommend unpublish App and republish it.
Please make sure you documented your report, dashboard elements and accesses as you may lose some them in this process.
It should fix the issue.
One more thing!
In the past, I could not see updates in APP while I was an admin in corresponding workspace.
I would recommend checking the app from one of your APP users (APP user only without access to corresponding workspace).
Regards
Niasha
Thank you! I will try that!