Forum Discussion

googlogmob's avatar
googlogmob
Advocate II
10 years ago
Solved

Dashboards are not refreshing

The problem is that dashboard tiles are not refreshing, whereas the report connected to the dashboard is updating properly according to the set schedule. This problem became very frequent about a we...
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sheetalm04's avatar
sheetalm04
Regular Visitor
10 years ago

Even i encountered the same problem .

I have imported data from sql using power bi desktop application.

If i republish data ,it shows me updated datasets and reports as well. But when i manually refresh report or dataset, though it don't give me any error ,they aren't updating.

I have installed power bi gateway-personal as described in documentation.

Is there any chance i have skipped something ?

Jeyakumar_Raman's avatar
Jeyakumar_Raman
Frequent Visitor
10 years ago

What is permanent solution to this issue, we are still having this issue.

 

Some dataset refreshes the data in the Q&A tile dashboard reports. Some dont. it is very frustrating for IT and for the users and we need to manually refresh the dashboard tiles.

  • Jeyakumar_Raman's avatar
    Jeyakumar_Raman
    Frequent Visitor
    10 years ago

    after 2 days of manual refresh....

     

    power bi.com Q&A reports are doing auto refresh now... looks like we need to wait for few days, not much we can do.

     

    Hope we know what is the reason for this 2 days wait time

    • srobertson's avatar
      srobertson
      New Member
      10 years ago

      I have several dashboards which contain pinned visuals (not live pages) from my report. After publishing new data, the report is properly updated but some of the tiles update with the new data, but others don't.

       

      • I have checked and I have no active filters at report, page or visual level. (some filters at visual level but none are active, they are set to (All))
      • The "Refresh dashboard tiles" function does not fix the tiles which have not updated with the latest data

      I've searched and found many others on the forum with this problem but where is the solution?

       

      If it's here, I don't see it:

      https://powerbi.microsoft.com/en-us/documentation/powerbi-refresh-troubleshooting-refresh-scenarios/#dashboard-doesnt-reflect-changes-after-refresh

       

      • As suggested, re-pinning the visual works (until next time) and does cause the data to be corrected but it is not an acceptable solution to ask users to rebuild their dashboards every time they update the data
      • This single problem means that:
        1) I don't trust the data to be updated and have to spend lots of time manually verifying it before I release it
        2) I cannot recommend Power BI as a solution due to the high maintenance cost of rebuilding dashboards every time new data published