Forum Discussion
Dashboards are not refreshing
Hi googlogmob, Are you still see this issue? If so, can you file a support ticket at https://support.powerbi.com/ since may require more in depth troubleshooting. Thanks!
Agree, very frustrating. So we make available the entire data (no filters) on the report. We have placed a relative date filter slicer directly on the dashboard. So then we design out a dashboard utilizing this relative date filter and pinning tiles. One tile for last day, another tile for last 7 days etc...
Well as time passes the tiles are just blank now. Have tried and retried, deleting and starting over with the same result. If you go to the dashboard and open the tiles in focus mode you can see the relative date filters are working: The relative date filters all look correct meaning the last 7 days shows the last 7 days as of today (dynamically changing) as it should, however, the tile itself is not showing any data. If I go back to the report and do the same filter that I created the tile with then it shows. I can then repin, but again after so many days the tile just goes blank.
This seems to say that the underlying data is not being refreshed correctly for the dashboard, since it should either show the original data when pinned, or the up to date data. However, it shows neither, it is just blank. This leads me to think there is something wrong on Microsoft's end on the back end preventing us from using dynamic date filters for dashboard tiles. My next attempt will be to either try via bookmarks or via date columns instead of the relative date filter.
It would be great if the relative date filters could be implemented for dashboard tiles! Please help Microsoft!
I tried the same methods you have as well. I even attempted to show M$ support the same scenario during a remote session. They still claimed that it is not a bug but, a feature which allows the dashboard to be a "picture" of the data rather than a dynamic entity. I called BS on that and even said, "Isn't that the whole point of a dashboard? A fully dynamic visualization of the underlying data?" I could hear the uncomfortable silence.
As I mentioned before, we currently only use the report feature for distributing data. The dashbaords are too finicky and are prone to display issues. If everyone elses solutions weren't so darn expensive, we would have dumped PBI by now.
Also, I think M$ wont respond to this thread because it is marked "Solved" and off their radar. Can this be opened again?
Ok I reposted, i found what I am calling a "ghost date filter" in the filters for the tiles after pinning. If you remove that filter it seems to show the correct data then. (obviously you cannot save the tile after the fact)
Therefore I am calling the the ghost date filter bug
see post here: