Forum Discussion
Dashboards are not refreshing
Hi googlogmob, Are you still see this issue? If so, can you file a support ticket at https://support.powerbi.com/ since may require more in depth troubleshooting. Thanks!
Dear MICROSOFT! I see that this issue was reported in this thread back in June 2015. Now it's November 2017 and the issue still isn't solved! We are having the same problem all this year - reports are refreshing frequently, but dashboards - not. It's really hard to understand how company with such development resources is unable to solve such simple issue in 2.5 years! :smileymad:
We are seeing the same issue. No filters have changed, the reports refresh... the dashboards do not.
Very frustrating, especially for reports that update more than once per day.
Yes sir, SUPER frustrating.
So much so, in fact, I removed all dashboards and stay strictly in report mode for all of my visualizations. Its an absolutley poor work around but, we are making it work.
M$ support did attempt to solve the issue through multiple attempts but, were only successful with finding that filtered result sets do not transfer properly to the dashboards. Meaning, if you filter a date range on a report, when created and then the result set updates to a date further in the future, the pinned visualizations dont recognize the future date. They explained it with a matter of fact tone almost seeming like we were wrong for using date filters. Not a pleasant experience.
Now, we just use the reports as mentioned, at least until we can find a different platform that we like better.
Best of luck.
Agree, very frustrating. So we make available the entire data (no filters) on the report. We have placed a relative date filter slicer directly on the dashboard. So then we design out a dashboard utilizing this relative date filter and pinning tiles. One tile for last day, another tile for last 7 days etc...
Well as time passes the tiles are just blank now. Have tried and retried, deleting and starting over with the same result. If you go to the dashboard and open the tiles in focus mode you can see the relative date filters are working: The relative date filters all look correct meaning the last 7 days shows the last 7 days as of today (dynamically changing) as it should, however, the tile itself is not showing any data. If I go back to the report and do the same filter that I created the tile with then it shows. I can then repin, but again after so many days the tile just goes blank.
This seems to say that the underlying data is not being refreshed correctly for the dashboard, since it should either show the original data when pinned, or the up to date data. However, it shows neither, it is just blank. This leads me to think there is something wrong on Microsoft's end on the back end preventing us from using dynamic date filters for dashboard tiles. My next attempt will be to either try via bookmarks or via date columns instead of the relative date filter.It would be great if the relative date filters could be implemented for dashboard tiles! Please help Microsoft!
I tried the same methods you have as well. I even attempted to show M$ support the same scenario during a remote session. They still claimed that it is not a bug but, a feature which allows the dashboard to be a "picture" of the data rather than a dynamic entity. I called BS on that and even said, "Isn't that the whole point of a dashboard? A fully dynamic visualization of the underlying data?" I could hear the uncomfortable silence.
As I mentioned before, we currently only use the report feature for distributing data. The dashbaords are too finicky and are prone to display issues. If everyone elses solutions weren't so darn expensive, we would have dumped PBI by now.
Also, I think M$ wont respond to this thread because it is marked "Solved" and off their radar. Can this be opened again?
