Forum Discussion
Dashboards are not refreshing
Hi googlogmob, Are you still see this issue? If so, can you file a support ticket at https://support.powerbi.com/ since may require more in depth troubleshooting. Thanks!
I am finding this issue as well and do not see a solution. Can anyone offer any help? I have a very unforgiving group of managers who will likely throw a fit when they realize the data may not have refreshed.
Please help!
Hi - After some digging the solution is very simple. You have to refresh your dataset for the tiles to update. Go to the relevant Dataset, hit the ... hit refresh and wait for this to take place. Just to be clear - even if your tile displays a measure which is the current date and time it won't refresh unless the dataset is refreshed. Please like this or whatever needs to happen as it's apparent from the thread that people haven't quite got this one.
I'm sorry but, I am not sure this is the answer. I tries a manual refresh and no luck.
It is also worth noting that I have a scheduled refresh set up. Maybe this is the issue? Not sure. I really wish someone from the Power BI team could help.
I opened a support ticket and recieved a call back from a "support technician" with whom I relayed the problem. He did mention in the beginning of the call that there is a known issue regarding refreshing dashboards and that information has been passed to the Power BI development team. No further details were given. He attempted to trouble shoot my problem but was unsuccesful but, I am not surprised as this is a "known issue".
Either way, he had created a new ticket to assumedly escalate the situation. I will report back a solution if I get one.
Support ticket with Microsoft vanished into the ether...
I received a phone call back from one gentleman asking if I received a call from Microsoft Power BI team yet and I told him no. He had nothing additional to offer, sadly.
This morning, after rebuilding my dashboards over the weekend, I came in to find the dashboards and data sets not matching again. This is very frustrating and I am unsure of how to continue using this service!
Does anyone have any suggestions of where I should start looking?
- 4 Datasets - On Prem Gateway Refresh scheduled for 4 times a day.
- 2 Dashboards linked to said data sets.
- No fancy DAX or anything. Just standard visualizations.
What am I doing wrong?