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MCornish's avatar
MCornish
Responsive Resident
7 years ago
Solved

Dashboards Keep Freezing

Hi All

 

I have several dashboards being shown on TVs around the business. These dashboards periodically keep freezing and stop updating. The connected datasets are streaming datasets filled through PowerShell

 

They can sit quiet happy for a couple of hours or a couple of days (and in one case 2 and a half weeks) till they freeze so there is no consistency. Im not prompted for credentials when refreshed so I dont think its a session timeout.

 

Does anybody else have experience with displaying dashboards on TVs? have you run into this problem>

  • Problem was the refresh was eating cpu as it has no GPU to render the 4K tv image. Added additional cores and seems fine now

4 Replies

    • MCornish's avatar
      MCornish
      Responsive Resident
      It's a Windows 10 machine connected via HDMI displaying the service.

      I've tried the TVs web browser, different subnets of our lan, different machines
      • Anonymous's avatar
        Anonymous
        Not applicable

        HI MCornish ,

        According to your description, you are test with power bi mobile app windows store version right?
        AFAIK , current power bi not support auto refresh on mobile app. You can submit an idea for this requirement.

        Regards,
        Xiaoxin Sheng

  • MCornish's avatar
    MCornish
    Responsive Resident

    Problem was the refresh was eating cpu as it has no GPU to render the 4K tv image. Added additional cores and seems fine now