Since last thursday we have the issue that certain users can't click our dashboard tiles on one of our dashboards. The problem is not limited to one user or one browser. It is however limited to one dashboard.
When clicking on a button nothing happens for the users that it won't work for. But for me and other users it works just fine. And if they use the sidebar on the left to go to a different dashboard within the app they can use that dashboard just fine.
We have a number of users (not all) facing this same issue in our apps. Dashboard tiles to other Dashboards in the same app are not working as of last week.
As a test, I unpublished one app and republished and it fixed it for that one app. However for our larger apps where we'd have to redo all the navigation customization that's a really unappetizing solution.
I just checked with a user who has the problem (unfortunatly for troubleshooting I don't have the issue myself).
I wachted them click on a button in Edge today and nothing happens. No pop-ups blocked or anything that indicates whether somethings blocked. Is there somewhere else I should check? The last time I've checked a different browser to no avail.
If we use the 3 dots on a button to open the context menu and then click 'open hyperlink' nothing happens.
Other dashboard we have are fine (even with the same user) and so is the sidemenu to navigate.
Another user noted that if he uses his Ipad and goes to the dashboard via the Power BI app the problem is not there.