Forum Discussion

jamponi's avatar
jamponi
Frequent Visitor
4 years ago
Solved

Dashboard tiles do not refresh

Hi alltogether,   I've read through a lot of posts here and maybe I've overread it but I can't find a solution to my problem.   I created a report based on DirectQuery data. Automatic page refre...
Need Help
  • Anand24's avatar
    Anand24
    4 years ago

    Hi jamponi ,

    The way it is behaving for you is actually the expected behaviour of Power BI Dashboard Tiles.

     

    If you pin individual visuals, it will never refresh automatically since it is a snapshot of data pinned to dashboard.

    If you pin complete report, the report will automatically refresh. 

    The tiles will be refreshed if you refresh the dashboard URL (browser address bar) after performing the scheduled refresh because the tile cache is refreshed. 

     

    Give a Thumbs Up if this post helped you in any way and Mark This Post as Solution if it solved your query !!!

    Proud To Be a Super User !!!
    LinkedIn

     

Anand24's avatar
Anand24
Icon for Super User rankSuper User
4 years ago

jamponi ,
Seems like browser and tile cache are not getting refreshed.

Can you give it a go in Incognito mode?
Also, please keep in mind that DirectQuery might require some time to evaluate everything since queries are hitting the DB at run-time.

 

If you still face the issue, you should raise a ticket with Microsoft support and get personalised attention on this. They can confirm if this is a bug or this is expected due to caching.

 

 

Give a Thumbs Up if this post helped you in any way and Mark This Post as Solution if it solved your query !!!

Proud To Be a Super User !!!
LinkedIn
jamponi's avatar
jamponi
Frequent Visitor
4 years ago

Anand24I alreday tried incognito mode. Doesn't work for me.

I think easiest solution for me will be to pin the whole page.

Thank you for your help.