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Saifi's avatar
Saifi
Frequent Visitor
7 years ago

Dashboard tiles are not refreshing

I have a multi page report with few visualizations, all using direct query. The data set is set to referesh every 15 mintes. Few week ago I created a dashboard and pinned some of the visualizations ...
Need Help
Anonymous's avatar
Anonymous
Not applicable
7 years ago

Hi Saifi ,

Have you check you dataset settings and gateway refresh history to confirm if they are works?

In addition, you can also use fiddler to trace refresh operations to confirm background requests.

Regards,

Xiaoxin Sheng

Saifi's avatar
Saifi
Frequent Visitor
7 years ago

Anonymous

Yes, and it seems that all is good there. I can see the visualizations in the report refresh properly, there is no issues with data refresh on the report side. the problems is with the dashboard tiles not getting the refreshed even when I refresh the whole web page.. as if the tiles have a present values which keeps bringing the same results.

What should i be looking for in fiddler? 

Another question: Where the dashboard gets its data? i mean is it dependant on the visualizations data? or does it do that independently

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    HI Saifi ,

    >>What should i be looking for in fiddler? 

    You can trace httprequests when you click on 'refresh' button to see if these request has been blocked or succeed.

    >>Another question: Where the dashboard gets its data? i mean is it dependant on the visualizations data? or does it do that independently

    Dashboard will get last data from power bi dataset.(import mode and directquery mode with scheduled cache refresh) For live mode, It will try to get data from datasource when you interaction with visual data.

    Regards,

    Xiaoxin Sheng