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M_OConnor's avatar
M_OConnor
Helper I
8 years ago
Solved

Dashboard tile dragging bug

I'm getting a very frustrating issue.

 

On the dashboard, you are able to drag the little tiles around to position them.

 

Every 3-4 tiles I try to move, I get this weird thing where the tile itself won't move. Instead, I'll see a kind of translucent version of the text in that tile and all the adjacent tiles (that I can drag around, but not place). The arrow will become a circle with a cross through it and then I can't drag anything. I then have to reload the page.

 

How do I fix this issue? It's incredibly frustrating.

  • Hi there

    What happens if you create a new dashboard and then pin a few tiles, do you experience the same issue?

    Could it possibly be that you might need to restart your browser?
    Or clear the cache in the browser?
    Or try and see if the same issue appears using another browser that is different from your current browser?

1 Reply

  • Hi there

    What happens if you create a new dashboard and then pin a few tiles, do you experience the same issue?

    Could it possibly be that you might need to restart your browser?
    Or clear the cache in the browser?
    Or try and see if the same issue appears using another browser that is different from your current browser?