Forum Discussion

AhmedIsmail's avatar
AhmedIsmail
Advocate II
10 years ago

Dashboard refresh

dashboard didn't refresh data after updating the report ?:smileyindifferent:
ashishrj's avatar
ashishrj
Power Participant
10 years ago

AhmedIsmail Anonymous That's true. It seems that dashboard doesn't refresh even after reports are being refreshed. Sometimes I need to repin the visualization again to reflect updated values on dashboard. But Q&A figues seems to be updated well. Don't know if this is an issue or not

Cyrilbrd's avatar
Cyrilbrd
Helper IV
10 years ago

This has been notified and acknowledged by Support, I suppose that they still require sometimes to find the bug that blocks the refreshing of the dashboard.

Note: refreshing on a free account has NO effect whatsoever on the dashboard. Refreshing is a feature that seems (as of this momment) to be active for the PRO users.

 

  • djnww's avatar
    djnww
    Impactful Individual
    10 years ago

    Are there any updates on this ?

     

    Cheers,

    Dan

    • greggyb's avatar
      greggyb
      Resident Rockstar
      10 years ago

      Dashboard tiles maintain all of the filter context in place at the time of pinning. If you pinned a visual after applying filters in the report, whatever filters were active when you pinned remain active on the dasbhoard. If you had filtered to a specific week, for example, the dashboard tile will always show data for just that week.

       

      I do not know if this is precisely the issue you're seeing, but it is a common point of confusion for dashboard functionality.