Forum Discussion
PETER-RDM-ESKA
2 years agoNew Member
Dashboard not refreshing through subscription
Hello community, We have a number of dashboards, some of which our users have a subscription based on. This morning one user received the subscription, but the tiles were not updated yet. Data wa...
PETER-RDM-ESKA
2 years agoNew Member
Hi Anonymous ,
It seems strange to me that the dataset was refreshed more than 15 minutes ago. When I open the Dashboard myself, it immediately refreshes, while in the subscription email it said the tiles were refreshed 3 hours before that.
User receives the following subscription daily at 08:10:
It seems more likely to me that a subscription opening a dashboard bahaves differently than a user manually opening a dashboard. Then your solution would not change much I believe.
Best regards,