Dashboard not loading

[dfox09]

For some reason, a Power BI Dashboard is no longer loading to the service. As far as I know there have been no changes in either the service or the pbix file that contains the report. Other Power BI dashboards load with no problem so I don't think it is a problem with the workspace. We can download the pbix file and it displays properly in the desktop. We can manually refresh, then publish and get a message saying that it published with success but upon clicking the link to take us to the dashboard, we are presented with an image that it is continuing to load without finishing. What would account for this?

Here is a message regarding the inability to load the report: Activity ID: 3bdf45e8-45ef-4aa4-b365-d2acbae1f941
Request ID: 6eced3ac-e584-5a38-1039-53c8a2b7d5d0
Correlation ID: 9dc97f37-d872-b9ea-68b3-30a8ed2069fd
Time: Thu Mar 17 2022 14:48:26 GMT-0500 (Central Daylight Time)
Service version: 13.0.17860.46
Client version: 2203.1.10367-train
Cluster URI: https://wabi-us-north-central-c-primary-redirect.analysis.windows.net/

[lbendlin]

What you describe sounds more like a report. Dashboards have a different meaning in Power BI.  Can you clarify?

[dfox09 · Accepted solution]

Sorry. To clarify, this is a report, however, it now appears to be loading with no issue. We're not sure what caused the initial problem. Maybe a glitch? Anyway, consider it resolved. Thanks for your interest.