Forum Discussion
Dashboard navigation too slow
Hello Experts...
We are facing difficulties during dashboards navigation. It's very slow!
Everything works normaly on the computer except dashboards.
This issue started at this monday. Is there anybody else facing the same problem?
Hi Juninho
Yes, sometimes we experience similar slowdowns in Power BI service. It might be of service performance, capacity load, browser cache instead dashboard itself. You can test to compare performance by trying in incognito mode if it is a service side issue.
6 Replies
Hi Juninho
Yes, sometimes we experience similar slowdowns in Power BI service. It might be of service performance, capacity load, browser cache instead dashboard itself. You can test to compare performance by trying in incognito mode if it is a service side issue.
Yeah! It was just a temporary latency on the power BI Service. It was happening with all our Reports. But at the end of the day on friday it was already solved. Thanks.
HI Juninho ,
Thank you for reaching out to the Microsoft Community Forum. Please try below general workarounds to fix the issue.
1. Please disable browser hardware acceleration, In Chrome/Edge: Settings --> System, Turn OFF: “Use hardware acceleration when available”. Restart browser.
2. Check Power BI Service health, Open Microsoft 365 Service Health or Power BI Support Page Look for Power BI latency, Fabric capacity issues and Dashboard rendering incidents.
3. If someone modified the report recently, check for too many visuals on one page, Complex DAX using FILTER, SUMX, ALLSELECTED and DISTINCTCOUNT on large tables. Bi-directional relationships, Large imported tables, Heavy custom visuals, Sync slicers across many pages and Auto date/time enabled.
4. Please Check dataset refresh and gateway, Sometimes dashboards become slow after refresh failures. Verify dataset refresh duration, Gateway online status and Incremental refresh. In Power BI Service:
Workspace --> Dataset --> Settings --> Refresh history. Look for Long refresh times, Timeout errors and Memory issues.
5. If you are using Fabric/Premium capacity, Check Capacity Metrics App.
I hope this information helps. Please do let us know if you have any further queries.
Regards,
Dinesh
Hi Juninho,
Hi, Good troubleshooting steps covered above form v-dineshya . I would also suggest one more thing worth checking since this started on a specific day —
Ask your team if any changes were made to the report or dataset on that Monday, such as a new measure added, a relationship changed, or a scheduled refresh modified. Sudden slowness that starts on a specific date is almost always linked to a change that happened around that time rather than a gradual performance issue.
If you can identify what changed on Monday, that will give you the fastest path to the fix.If this response was helpful, please accept it as a solution and give kudos to support other community members
Hi Juninho ,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. And, if you have any further query do let us know.
Regards,
Dinesh
