Dashboard has gotten invisible area at top over night?

[Dusty]

We have various dashboards in multiple offices, where we are using 55" TVs flipped to portrait mode.

Everything has been working fine, but suddenly this morning ALL dashboards was behaving differently!

The Dashboard is of course maximized, and then we use "fit to screen".

However, starting this morning, there is suddenly a part of the screen which is completely ignored by PowerBI.

Below, you can see before and after pictures of our dashboards - there is clearly a lot of space at the top, which it suddenly is not using.

I have a suspicion it has to do with the Q & A. I went to Dashboard settings, and turned off the Q&A button - before this it was even worse.

There is no reason for this space, so I hope it will be changed back to normal asap, or there will be some way to turn it off!

[v-danhe-msft]

Hi @Dusty ,

Could you have tried to reapply the fit to screen option or fit to width option? And could you please tell me the operation you have set for your dashboard before the dashboard has gotten invisible area?

Regards,

Daniel He

[Dusty]

Hi @v-danhe-msft ,

I have tried to fit to width and fit to screen several times, I have restarted my computer, I have tested in 4 different browsers, tried pretty much every single dashboard created over time - all with the same result.

As you can see on below picture, there is a scroll bar in the right side, when I fit to width.

It is NOT possible to scroll any further up than this.

It is clearly a change in how the platform operates!

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[v-danhe-msft · Accepted solution]

Hi @Dusty ,

I have reported the problem internally and the PG replied the problem will be fixed in 1.5 weeks.

Hope it could help you.

Regards,

Daniel He

[Dusty]

Hi @v-danhe-msft,

That sounds great!

I will look forward to the fix, and get back here when it's applied.

Thanks for your help!

[v-yuta-msft]

@Dusty ,

This issue has been fixed currently.

Regards,

Jimmy Tao