Dashboard element borders appearing on our client portal on the browser when hovering over it

[jamestieu1]

Hi Power BI community,

For some reason, dashboard lines are showing up on our Power BI dashboards on the portal our clients use on the browser when hovering over the dashboard. We used Chrome, Edge, and Firefox to see if this problem persisted across browsers.

Below, you will see, we are hovering over a shape, but the element's borders are showing. This never happened before. Is this a problem on Power BI's side? It just happened today. We have no idea how to get rid of it. Its very unprofessional.

Does anyone have any feedback on how to fix this?

[Greg_Deckler]

@jamestieu1 You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

[jamestieu1 · Accepted solution]

Looks location specific. We VPN into Netherlands and then re-opened the portal and its gone. We are in Toronto, Canada.

[jamestieu1]

Thank you. I've created a ticket for this already and am awaiting feedback.