Dashboard doesnt schow refresched data

[erikmi]

I have a dashbord that contains  a live report page and normal tiles. 

The dataset is scheduled to rferesh once a day.

The dataset refresh is working perfectly and the report also reflekts the refreshed data. ( Refresh history succeful)

However my Dashboard doesnt schow the refreshed data. 

I have tried refresching the Page with STRG , pressing the refresh button in the dashboard , I hav rebuilt the entire dashboard, 

It often takes more than 24 h for the dashboard to update.

[Adamboer]

There could be a few reasons why the dashboard is not showing the refreshed data.

1. Check if the tiles on the dashboard are pointing to the correct report page. Sometimes, when a report is updated, the report page name might change, causing the tiles on the dashboard to point to the wrong page.

2. Check if there are any filters applied to the tiles on the dashboard. Filters might cause the tiles to show outdated data if they are not updated to reflect the new data.

3. Check if the caching option is turned on for the dashboard. If the caching option is turned on, it might take a while for the dashboard to update with the refreshed data. Try turning off the caching option and see if the dashboard updates with the refreshed data.

4. If none of the above solutions work, try reaching out to Microsoft Support for further assistance. They might be able to help identify any underlying issues with the dashboard or the dataset

[v-xinruzhu-msft · Accepted solution]

Hi @erikmi 

 A tile is a report visual pinned to a dashboard, and dashboard tile refreshes happen about every hour so that the tiles show recent results, and sometimes it will be affected by the scheduled refresh of dataset, because it can take Power BI up to 60 minutes to refresh a dataset, even once the sync has completed on your local machine and after you've used Refresh now in the Power BI service.If you want to refresh it immediately, you can force a dashboard update manually by using the Refresh now option.

You can refer to the following link.

https://learn.microsoft.com/en-us/power-bi/connect-data/refresh-data#datasets-in-directquery-mode

https://learn.microsoft.com/en-us/power-bi/connect-data/refresh-data#power-bi-refresh-types

Best Regards!

Yolo Zhu

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