Forum Discussion
Dashboard Tiles don't Show Values
Hi Anonymous ,
It sounds like you're working with live mode datasource, have you finished configure your dataset credentials and gateway datasource? If this is a case, your report/tiles will shows blank because they can't get last data from database.
Regards,
Xiaoxin Sheng
Hi Anonymous,
I think the incorrect configuration of GW is not a key, the dashboard was working properly and suddenly w/o performing any action, the tiles stopped showing numbers and charts. Then again 'suddenly', it worked properly.
Double-click to the incorrectly displayed tile directs me to the appropriate report, this always works.
The problem is I am not able to reproduce this issue. Yesterday I found another dashboard that didn't display the tiles properly (and was working previously). This display lasted whole yesterday and today, clicking on it or refreshing didn't help. Then 'suddenly' I clicked on a tile again, got to the report, clicked back in a history of explorer and a dashboard is correct. Clicking back in an explorer didn't help before. The dashboard tiles sourced in the same report using one OLAP cube as a source, portion of those tiles worked, portion didn't.
For testing purposes, I have created absolutely the same two dashboards using the same underlying reports. One of the dash displayed in the same time all tiles properly, the other one didn't. Now, both of them are working properly.
I am carefully checking all dashboards in these days to catch some common behavior, but am not successful.
Thank you,
Iva
Hi @v-shex-msft,
Is there any update on this issue, please?
I am still checking all dashboards, none of the users reported to me a problem during this week (last time I faced this problem on May 13th, see above). However we would need to understand why this happens so we don't get into trouble while presenting to the top management.
Thank you very much,
Iva
It looks like mainly brand new users of a particular dashboard are having an issue. If they keep using it, the problem 'disappears'. The period of how long it takes, is different, sometimes question of minutes, usually question of day / days.