Forum Discussion

HaakonFront's avatar
HaakonFront
New Member
5 years ago
Solved

Dashboard Tiles doesn't refresh

Hi,

 

My dashboard tiles does not update automatically anymore even my dataset updates successfully.

 

If i click on Refresh button on the dashboard, the tiles update, but this is not very convenient when using the dashboard on TV monitors....

 

Anyone who has a good idea how to fix this?

  • Hi HaakonFront ,

     

    Since the tile cache is not refreshed, the tile is not refreshed.

    The tiles will be refreshed if you refresh the dashboard URL (browser address bar) after performing the scheduled refresh. Because the tile cache is refreshed. 

    In other words, after the scheduled refresh is completed, you log in to the PBI Service, the reports and dashboards are up to date now.

    Note: The refresh I mentioned above refers to the refresh of data, not the types of visuals.

    Or you can do like Anonymous 's answer.(Pin a live page).

     

    Best regards,
    Lionel Chen

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

2 Replies

  • v-lionel-msft's avatar
    v-lionel-msft
    Icon for Community Support rankCommunity Support

    Hi HaakonFront ,

     

    Since the tile cache is not refreshed, the tile is not refreshed.

    The tiles will be refreshed if you refresh the dashboard URL (browser address bar) after performing the scheduled refresh. Because the tile cache is refreshed. 

    In other words, after the scheduled refresh is completed, you log in to the PBI Service, the reports and dashboards are up to date now.

    Note: The refresh I mentioned above refers to the refresh of data, not the types of visuals.

    Or you can do like Anonymous 's answer.(Pin a live page).

     

    Best regards,
    Lionel Chen

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.