Forum Discussion
Dashboard Subscription data not updated
I have several dashboards created off a dataset that is refreshed via a deployment pipeline. Each day after the dataset and reports have refreshed when you navigate to the dashboards the data isn't re...
Hi 9mikejacobs ,
Please pay attention.
- Check the Frequency setting for your subscription
- Subscriptions set to After Data Refresh for the report or dashboard will only send an email after the first scheduled refresh on that day.
- For dashboard subscriptions, certain types of tiles aren't yet supported. These tiles include: streaming tiles, video tiles, custom web content tiles.
More details:
FAQs about Troubleshoot subscribing to dashboards and reports - Power BI | Microsoft Learn
Best Regards
Community Support Team _ Rongtie
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Unfortunately this is not resolving the issue. It seems as though the dashboard data is being cached based on the last time a user accessed it. When the email is sent the attachment and image will show data from the last time the user accessed the dashboard. Even when you navigate directly to the dashboard it still shows that cached data. You have to refresh the browser after navigating to the dashboard to get the data to update.