Forum Discussion
Dashboard Randomly Display Old Data
Yes exactly, I can resonate the "for some reason, it seems to store previous old data somewhere" because I actually manually refreshed the dashboard and also cleared my browser cache but the problem seems to keep recurring randomly.
But funny thing is, Power BI desktop and the Power BI in service are perfectly ok, just the dashboards and the automated emails sent from them. I'm experimenting with the latest Power BI desktop version and also deleting the current dashboards to make completely new ones so everything is 'new'. So far, it seems the problem is reduced but still randomly occurs. I hope the Microsoft developers in this area can look into it. Thanks!
Hi , jayaxe
This is really very strange, in my understanding import mode refresh will automatically update the cache of the dashboard, the dashboard should not appear any old historical data, and you also said that after clicking the "refresh" button in the upper right corner there will still be random data, this is really an incomprehensible problem.
If you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.
The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/
For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...
Best Regards,
Aniya Zhang
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