Forum Discussion
Dashboard Randomly Display Old Data
Hi , jayaxe
According to your description, the data in your dashboard show the old data in your dashborad?
First of all, if you are using import mode, then the data in the dashboard tile will be automatically synchronized when your dataset is refreshed.If you show old data, you can try emptying the current browser's page cache. Or go to the corresponding dataset to check whether the source data is the latest data and whether the dataset has been refreshed.
If you are using Live Connection or DirectQuery mode.A tile is a report visual pinned to a dashboard, and dashboard tile refreshes happen about every hour so that the tiles show recent results. You can change the schedule in the dataset settings, as in the screenshot below, or force a dashboard update manually by using the Refresh now option.
For more information, you can refer to :
Data refresh in Power BI - Power BI | Microsoft Learn
Thank you for your time and sharing, and thank you for your support and understanding of PowerBI!
Best Regards,
Aniya Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly
Appreciate the kind help and reply.
To be exact, I'm using Import Mode so i guess the 2nd part of your reply doesn't apply to my case? Anyway, what happened is that I go in one of the dashboards, it shows old data (like yesterday). I manually refreshed it but when I go back to the same dashboard later, it can maybe show "Last Saturday".
I think the browser cache clearing will work but how does it explain that the automated dashboard email also will show the randomly wrong, old data? If the email report depends on my browser cache, then something is wrong I guess. Also, I'm using the same account on multiple computers and the phenomenon is the same everywhere...
Hi , jayaxe
According to your description, your dashboard email show the old data ?
If this , can you check if the time of the email subscription is after the time of each dataset refresh which is used in your dashboard?
In normal circumstances, under import mode, the cache of the tile will be updated after the dataset is refreshed.
When there is an inconsistency on your page, can you go to the dataset to check if the data is up-to-date? Or do you try clicking on the refresh image in the upper right corner of dashborad to try to show the latest data after refreshing?
Thank you for your time and sharing, and thank you for your support and understanding of PowerBI!
Best Regards,
Aniya Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly
I am having this issue as well. Its been good so far but in the past 3-4 weeks, the data in the dashboard & tables is different from whats there in the query editor. To force the correct data in to the tables view and dashboard, I tried filtering the data in the edit query and removing the filter. after this the latest data appears for those records, Not sure about the other records though. Not sure if its a bug with one of its latest release or if I am doing something wrong. The data reaches the dataset perfectly Ok, but for some reason it seems to store the previous old data somewhere inbetween and its publishin that. I've also switched off the cache in the settings. FYI the issue is happening in PBI Desktop as well as thats where I was testing it (after seeing the issue inthe browser). Need someone to deep dive and provide a solution asap pelase.
Yes exactly, I can resonate the "for some reason, it seems to store previous old data somewhere" because I actually manually refreshed the dashboard and also cleared my browser cache but the problem seems to keep recurring randomly.
But funny thing is, Power BI desktop and the Power BI in service are perfectly ok, just the dashboards and the automated emails sent from them. I'm experimenting with the latest Power BI desktop version and also deleting the current dashboards to make completely new ones so everything is 'new'. So far, it seems the problem is reduced but still randomly occurs. I hope the Microsoft developers in this area can look into it. Thanks!