Forum Discussion

MrMP's avatar
MrMP
Icon for Helper III rankHelper III
2 years ago
Solved

Daily Report subscription is late

Hi,

 

We have daily report that is being refreshed every day around 10am. We used to have PPU for all users, now it was switched to P1 premium capacity.

Before on PPU, email subscription was arriving every day on time. After the switch, now it is late for couple hours so notification for daily report arrives around 3pm which doesnt look good. Any advices of what is happening?

Thank you!

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi MrMP ,

    This issue has been confirmed as a known issue internally.Please be patient to wait for fixing. If there is any news, I will update it here.

     

    Best regards,
    Community Support Team_Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi MrMP ,

    This issue has been confirmed as a known issue internally.Please be patient to wait for fixing. If there is any news, I will update it here.

     

    Best regards,
    Community Support Team_Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.