DM_GWPipeline_Gateway_MashupDataAccessError

[Anonymous]

Hello everybody! Could you help me, please? I try to refresh my power BI report for schedule and into an error:

The gateway has been updated to the latest version and has been rebooted several times. The error occurred after changing the password for my work account. I had to re-login to the data sources that are used in the gateway.

On the desktop, the report is updated without problems

How to solve this problem?

[v-yalanwu-msft]

Hi, @Anonymous ;

Hi, when the case mark is answered, it does not mean that the problem has been solved. It means that the problem has been reported to Microsoft and Microsoft knows it and is fixing it. The purpose of marking Answered is to let others with a similar problem know that Microsoft is working on a fix to avoid repeated posts.

If the engineer has fixed it, I will reply in this post in time. hope you could understand, thanks.

Best Regards,
Community Support Team_ Yalan Wu

[Anonymous]

@v-yalanwu-msft Yes, thanks for the clarification

[Anonymous]

Hi @Anonymous

This one didn't help me. I disagree that the problem has been resolved

[Anonymous]

Hi, @v-yalanwu-msft

How can I to roll back to the old version power bi gateway?

[v-yalanwu-msft]

Hi， @Anonymous ；

You should uninstall the current version first, then download the September version through the link below, and install it.

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-monthly-updates

Best Regards,
Community Support Team_ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi @GilbertQ 

Yes, I can

[v-yalanwu-msft · Accepted solution]

Hi, @Anonymous ;

  This is a new know issues. ICM 276781876.

 Fix Status:Engineers are working on the fix, ETA will be updated once available.

 Workaround: you can roll back the Gateway to Sept version.

Best Regards,
Community Support Team_ Yalan Wu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[GilbertQ]

Hi @Anonymous 

The error is indicating that it cannot find any keys that are being matched. If you can confirm that all the keys are being matched?