DM_GWPipeline_Gateway_MashupDataAccessError

[Brad2488]

Hi, we have a report completed in PowerBI desktop, and then published to the PowerBI web client. When we try and refresh, we get the following error when pointed at one of our SQL Server database servers. It works for one of our servers, and fails on the other.  Same databases, same permissions etc.

Data source error{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[],"exceptionCulprit":1}}} Table: Query1.

[Brad2488 · Accepted solution]

Wasn't able to figure out the issue. Rebooting the server cleared it up.

[Mediviz]

Hello,

Could you please tell me how you go about automating the updating of reports on Power BI Online, and also how to configure a server?

Thanks in advance.

[dogayazilimcom]

1. Step: Publish the Power BI file on your desktop.
2. Step: Go to app.powerbi.com link and you will see the published data model there.
3. Step: Click on the ellipsis of the data model from the workspace and go to settings.
4. Step: Click on Gateway and cloud connections, configure the On-Premise Gateway settings, and apply.
5. Step: Scroll down to the refresh area, specify the desired refresh times, and apply.

That's it. If you have any questions, you can contact birkan@dogayazilim.com.

[marketasolitea]

We had the same issue. The gateway couldn't reach one of the data source servers, so we restarted the data source server (not the one with the gateway on). Now it works fine.

[Distoyota]

no funciono , ya reinicie el servidor donde esta el origen de datos , volvi a instalar la puerta de enlace y me sigue presentando el mimos error

[Anonymous]

Hello @Brad2488 

I am facing the same issue

You said your issue got fixed by rebooting the server. Did you mean the server where gateway is installed?

Regards

[v-xuding-msft]

Hi @Brad2488 ,

Firstly, please check if is caused by the firewall restriction. And then please try to launch on-premises data gateway application and ensure the HTTPS mode is off. 

If you used the Amazon provided Redshift ODBC driver, you could reference the solution below to have a try.

Redshift through on premise gateway fails due to ODBC driver 

If these all don't work for you, please create a support ticket to get the dedicated help.

[acecinati]

I don't think that HTTPS matters. I would try just updating and restarting the gateway first!

[v-xuding-msft]

Hi @Brad2488 ,

Have you resolved the issue? If yes, kindly mark the helpful answer as a solution if you feel that makes sense. Welcome to share your own solution. More people will benefit from the thread.

[Brad2488]

Couldn't figure out the issue, but rebooted the server, and that cleared it up.

[Greg_Deckler]

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".