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UCR522's avatar
UCR522
Frequent Visitor
6 years ago

Customer Service Analytics for Dynamics 365 data conection error

Hi!!!

 

I'd tried to instal Customer Service Analytics for Dynamics 365 App. I've followed the instructions and, after 2 hours running, this is what I´ve got:

 

Se ha producido un error al procesar los datos en el conjunto de datos. Vuelva a intentarlo más tarde o póngase en contacto con el soporte técnico. Proporcione estos detalles si se pone en contacto con ellos.
  • Error del origen de datos{"error":{"code":"ModelRefresh_ShortMessage_ProcessingError","pbi.error":{"code":"ModelRefresh_ShortMessage_ProcessingError","parameters":{},"details":[{"code":"Message","detail":{"type":1,"value":"Timeout expired. The timeout period elapsed prior to completion of the operation."}}],"exceptionCulprit":1}}} Table: Case.
  • URI de clústerWABI-NORTH-EUROPE-redirect.analysis.windows.net
  • Identificador de actividad934dddc6-6617-4945-bd4f-673f93260754
  • Identificador de la solicitud1b040f8d-a61f-f233-d8e2-6598b6aaa01c
  • Hora2020-05-26 17:07:04Z

I haven't found eny mention to this App. Does it really work?

 

Thanks in advance fot your help.

 

Javier

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1 Reply

  • Icey's avatar
    Icey
    Community Support
    6 years ago

    Hi UCR522 ,

     

    So far, I have not found similar issues and relevant documents. It is suggested to create a support ticket to get further help.

     

     

    Best Regards,

    Icey

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.