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Caelan's avatar
Caelan
Frequent Visitor
2 years ago
Solved

Custom hierarchy giving error when published

Hi,   I've got a custom hierachy - basic one, 2 text fields only - on a column chart. Works fine in desktop, but when published to service I get this:       Can anyone suggest a fix pleas...
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  • Caelan's avatar
    Caelan
    2 years ago

    Thank you for your help Adamk.

     

    I'm not sure whether this was the issue; I looked at the data in service and it was recognising these columns, and I was able to build tables with them and they were behaving correctly.

     

    Before deleting it, I re-published from desktop, and the visuals are working now, even when refreshed in service. Odd one - looks like it just didn't want to do any work on Friday. Don't blame it. Will give your solution a crack if the issue occurs again.

Caelan's avatar
Caelan
Frequent Visitor
2 years ago

Thank you for your help Adamk.

 

I'm not sure whether this was the issue; I looked at the data in service and it was recognising these columns, and I was able to build tables with them and they were behaving correctly.

 

Before deleting it, I re-published from desktop, and the visuals are working now, even when refreshed in service. Odd one - looks like it just didn't want to do any work on Friday. Don't blame it. Will give your solution a crack if the issue occurs again.

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi Caelan ,

 

Okay, looking forward to your feedback.

 

Best Regards,
Adamk Kong