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Caelan
Regular Visitor

Custom hierarchy giving error when published

Hi,

 

I've got a custom hierachy - basic one, 2 text fields only - on a column chart. Works fine in desktop, but when published to service I get this:

 

Caelan_0-1708683086414.png

 

 

Can anyone suggest a fix please?

1 ACCEPTED SOLUTION

Thank you for your help Adamk.

 

I'm not sure whether this was the issue; I looked at the data in service and it was recognising these columns, and I was able to build tables with them and they were behaving correctly.

 

Before deleting it, I re-published from desktop, and the visuals are working now, even when refreshed in service. Odd one - looks like it just didn't want to do any work on Friday. Don't blame it. Will give your solution a crack if the issue occurs again.

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3 REPLIES 3
v-kongfanf-msft
Community Support
Community Support

Hi @Caelan ,

 

There was a change to the underlying dataset, which is causing problems. The error message refers to a column named Office HierarchyFE Name, which is not in your data model screenshot.

 

You should go into powerbi.com and delete the dataset for this project and recreate/republish it.

vkongfanfmsft_0-1708913948460.png

 

Best Regards,
Adamk Kong

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thank you for your help Adamk.

 

I'm not sure whether this was the issue; I looked at the data in service and it was recognising these columns, and I was able to build tables with them and they were behaving correctly.

 

Before deleting it, I re-published from desktop, and the visuals are working now, even when refreshed in service. Odd one - looks like it just didn't want to do any work on Friday. Don't blame it. Will give your solution a crack if the issue occurs again.

Hi @Caelan ,

 

Okay, looking forward to your feedback.

 

Best Regards,
Adamk Kong

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