Forum Discussion
Custom Visuals won't display in Service
So I haven't found the root cause but I have resolved the problem - noting here incase others encounter this in the future!
To restore all custom visuals, I first removed all from the original data set. I then downloaded the custom visual files and imported these into my linked report (that uses the Power BI dataset as the data source) - rather than using AppSource. This resolved the issue and all custom visuals are now stable in the Service.
Doublecheck with workspace admin whether they might have restricted to certified visuals only (not all custom visuals are certified) and/or blocked visuals created with the SDK:
https://docs.microsoft.com/en-us/power-bi/admin/organizational-visuals
Thanks for your reply, I am the Service Admin - certified visuals only is not a restirction in the Admin portal so this isn't the issue unfortunatley.