Forum Discussion
Custom Visuals not displaying in Email Subscriptions / Exports
Hi @DashboardEMECH&@chittleburgh,
Regarding the problem that the custom visuals as a live page pin to the dashboard cannot be properly display, the relevant support team has given an update(see below screenshot). They suggest to pin these custom visuals to the dashboard separately as a workaround. They will solve this problem later, the expected date is on Nov 22, 2020. You can also find these information in support site.
Best Regards
Community Support Team _ Rena Ruan
If this post helps, then please consider Accept it as the solution to help the other members find it more.
Nimai123 You seems to be fortunate.
I have republished the report. Created the new report and also contacted the custom visual owner. Still no luck.
BTW, I am facing this issue with multiple custom visuals and not one specific. Hence it seems to be problem wiht PowerBI Service per se. And as mentioned by chittleburgh he is also facing the same problem since the same time. Hence I guess this issue is not restricted to me alone and many others would be facing it.
PS: The export feature / subscription feature is working perfectly in reports. I am having the problem with Dashbaords which have these reports as visuals.
Hello DashboardEMECH
Ohh I see.
So the best option we can choose is to raise a support ticket as they can help you to solve the problem by looking in the backend.
https://powerbi.microsoft.com/en-us/support/
Regards,