Custom Tooltip does not display in Dashboard

[Anonymous]

I've created a custom Tooltip that allows me to hover over a client code and the tooltip shows me the clients business name.  This works fantasic in the Report - both in the Desktop app and the Published Report on the service.  That said, it does not show in the Dashboard tile that I created from the Report page - I see the standard Tooltip, ie just the field name.

Is there a way to have the custom Tooltip also be active in a dashboard?

[v-frfei-msft]

Hi @Anonymous,

Based on my test, the tooptip works well in my side in dashboard. Could you please pin the live page to check again?

Regards,

Frank

[RMDNA]

@v-frfei-msft,

Just to make sure I have it right: that looks like the default tooltip directly from the visual. Does the same work with custom tooltips?

[Anonymous]

It does work the same way, but I think there is a bug when accessing from Apps - see this for more - https://community.powerbi.com/t5/Service/Custom-Tooltip-does-not-display-in-Dashboard-Apps-Part-Deux...

[Anonymous · Accepted solution]

Very strange.  I went back and did a test this morning and yes the standard pop up for the tooltip showed up.  What wasn't showing up was the custom tooltip that I created.  I went back and re-pined the items to the dashboard, they are now working with my custom tooltip.  It does come up VERY slow, but does work.  Very strange as this was pointed out to me by multiple people yesterday. 

[RMDNA]

Hi @Anonymous,

No, you can only view the tooltip on the Report page.

[Anonymous]

@RMDNAIt actually works as expected - something strange must have occoured as once I re-pinned the visuals to the dashboard, I'm now able to get my custom tooltips