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kkolady's avatar
kkolady
Regular Visitor
2 years ago

Custom Data Labels not showing up on Service

In my report, when I add a custom data label a Clustered Bar Chart visual - it is not displaying when published to service. It displays fine on Power BI Desktop. I've narrowed the issue down to the a...
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kkolady's avatar
kkolady
Regular Visitor
2 years ago

It is a measure. Also to keep it simple, I just tried using the same measure in the custom label as the measure being displayed in the chart. It still breaks.

 

Also another datapoint is that the report was working fine and then over the holidays - around Christmas the displays were broken.

 

Thanks, Kris

hvnter's avatar
hvnter
Icon for Resolver I rankResolver I
2 years ago

Are your data source credentials up to date on your dataset?

What happens when you try and edit in the service. If you put your measure in a card or table visual by itself, what happens?

  • kkolady's avatar
    kkolady
    Regular Visitor
    2 years ago

    The data source updates are happening flawlessly - so I'm assuming my credentials are still working?

    the same measure that I'm using in the custom data label is also on a separate card that is visible.

     

    Kris K

    • hvnter's avatar
      hvnter
      Icon for Resolver I rankResolver I
      2 years ago

      Have you tried erasing it in the service and adding it back?

      • kkolady's avatar
        kkolady
        Regular Visitor
        2 years ago

        I've uploaded the report to my personal workspace and seeing similar behavior. Works fine without the custom label, but the visual is broken w/custom label.

         

        Kris K