Forum Discussion
Credentials provided for the VSTS source are invalid for DevOps
Community SupportHi Anonymous ,
You may try the solution from Community Support Xiaoxin in the following link. Hope it helps.
Solved: Can't "Schedule Refresh" when successfully connect... - Microsoft Power BI Community
Also, there is an existing ICM for this issue(299120999). Per the reply from product group, the failed reason is because the credential has been rejected by the data source. You need to make sure the right credential has been used. If you believe you did enter the right credential, then please contact the owner of this extension ("VSTS") to future debug.
If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let me know. Thanks a lot!
Best Regards,
Community Support Team _ Caiyun
if it was a user error, they wouldn't update the data on the desktop.