Forum Discussion
Credentials not working after updating Windows user password
Hi all
I've recently updated my Windows user password.
Since then, I haven't been able to update my credentials for the enterprise gateway.
As a workaround, I've configured a new gateway with other credentials.
This, however, caused another error regarding my credentials for the datasource.
I have no problem at all with logging in with the same Windows user trough SSMS or in the Power BI desktop version of the report - the problem only occurs in the published version.
It seem like I have full access trough the gateway, but that my credentials no longer are valid.
I can't type in my credentials in the published version, as a message shows, stating that the administrator has granted access, credentials not required.
I hope some of you have experienced this before and have an easy-fix on hand.
Kind regards
2 Replies
v-zhangtiCommunity Support
Hi, Maeh_93
Please refer to the following link, hope it can help you.
https://community.powerbi.com/t5/Service/Updating-Connection-Credentials/m-p/1715747#M123019
https://community.powerbi.com/t5/Service/Failed-to-update-data-source-credentials/m-p/506062#M52371
Best Regards,
Community Support Team _Charlotte
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Update information for Windows 8 and Windows Server 2012
To resolve this issue in Windows 8 or Windows Server 2012, install the update rollup 2883201. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:Regards,
J Wick
