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TheITBadger
Frequent Visitor

Credentials invalid for scheduled refresh after Personal Gateway is restarted (server is rebooted).

Have an issue where the credentials I have set for scheduled refresh on a Sharepoint Online data source become invalid a day or two after I restart the server that the PBI Personal Gateway is on. Credentials change to 'anonymous'. We re-enter the proper credentials in PBI online and things work fine again. Password hasn't changed at all. This happens every month.

Any ideas?

1 ACCEPTED SOLUTION
v-huizhn-msft
Employee
Employee

Hi @TheITBadger,

After test, I restart my service, the Personal Gateway is online, and the credentials work fine. Please update your gateway to latest version, and check if there still have the same issue.

Best Regards,
Angelia

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1 REPLY 1
v-huizhn-msft
Employee
Employee

Hi @TheITBadger,

After test, I restart my service, the Personal Gateway is online, and the credentials work fine. Please update your gateway to latest version, and check if there still have the same issue.

Best Regards,
Angelia

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