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MarcoACto's avatar
MarcoACto
Frequent Visitor
4 years ago
Solved

Credentials error for Google Sheets beta connector

Hi there.

 

I've seen other posts with the same issue, but apparently they got solved after a few days, maybe it's because it's still a beta but I think it's worth posting anyways.

 

So basically I have a report connecting with a Google Sheet using the beta connector, which works fine in the desktop and when published, except after a few hours, when I get an error that the credentials provided for the connector are invalid, and I have to re-enter them to be able to refresh from the service again. The major problem is that I need this report to refresh everyday very early, but I wake every morning with a refresh fail message.

  • Hi MarcoACto ,

     

    I have reported the issue (ICM: 285035360) and will post an update to the post.

     

    Best Regards,
    Winniz

17 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi. I wanted to follow up on this to see what the current status is. I tried reinstating the refreshes in my environment and they are still failing with the credentials issue.

       

       

      • Anonymous's avatar
        Anonymous
        Not applicable

        I had to update my credentials for Google Sheets and since then my scheduled refresh works perfectly. Have you tried that?

  • v-kkf-msft's avatar
    v-kkf-msft
    Community Support

    Hi MarcoACto ,

     

    I have reported the issue (ICM: 285035360) and will post an update to the post.

     

    Best Regards,
    Winniz

    • Anonymous's avatar
      Anonymous
      Not applicable

      Has this been fully resolved?

  • I'm having the same problems. Credentials stay in order for 1 hour, then report invalid credentials and fail next update.

  • Anonymous's avatar
    Anonymous
    Not applicable

    I have the same issue and have also reported it.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Also detected the same issue, but I have some reports where it works and others that do not.

  • Same issue. Currently I have two datasets that I use Googlesheet connector. One works well, I edited credentials and works well for more than 20 days. Another I tried the same way, but the credential expire after one hour.

  • excelr8ed's avatar
    excelr8ed
    Regular Visitor

    It appears this issue is happening again as of 7am EST.

    • Anonymous's avatar
      Anonymous
      Not applicable

      I am also still having this issue.