Forum Discussion

AnujSikand's avatar
AnujSikand
Frequent Visitor
10 years ago

Credentials Error on Refreshing

I have a report/dashboard that has been published for about 4 - 5 months now without any changes, and the scheduled refresh was working fine. Suddenly last week, the report refuses to refresh. I get ...
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freshroy's avatar
freshroy
New Member
10 years ago

I'm having same issues but with Quickbooks online.  I'm extremely disappointed.  This issue first came up in August and lasted about 1.5 months and was finally resolved.  Everything was working fine until 3 days ago when I started receiving the "invalid credentials" error again. I'm disappointed because I know now I can't rely on this tool; I have to go back to my client and tell them I can't deliver their promised reports.

  • greggyb's avatar
    greggyb
    Resident Rockstar
    10 years ago

    Make sure you submit this as a bug report, as well. You can do so in PBI Desktop by using the 'Send a frown' option in the File menu, and using the feedback menu in PBI Service.

    The forums are a great avenue for discussing issues, sharing thoughts / ideas, and troubleshooting, but they are not the official medium to submit bug reports.

    Proper bug reports will receive more attention from the devs than forum posts.

    • AnujSikand's avatar
      AnujSikand
      Frequent Visitor
      10 years ago

      thanks for the response,

       

      i have done feedback in the desktop, frown in the service, and raised an issue in the office 365 admin panel, havent gotten a response as yet from MS, was hoping someone here had experienced the issue and found a resolution to to it.