Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Couln't load the data for this visual

Hi everybody! Could you help me please! Visual not working after uploading to web. But works great on desktop  
Need Help
  • lbendlin's avatar
    lbendlin
    4 years ago

    Use DAX Studio to examine the query produced by the visual.  Maybe there are too many records processed on the service.

v-yalanwu-msft's avatar
v-yalanwu-msft
Icon for Community Support rankCommunity Support
4 years ago

Hi, Anonymous ；

 

1.What is your data source? A local gateway or a personal gateway?

2. If a gateway is involved check if the gateway is online.

3.Check the user and pw to the datsource associted to the reports.

4.Any RLS setting on published report? If this is a case, you need to assign roles to users.

Row-level security (RLS) with Power BI

 

Best Regards,
Community Support Team_ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi v-yalanwu-msft,

    hope you are doing well

    1. local gateway
    2. the gateway is online
    3. I have access to all data sources. The user has no access to the data. Only access to view the report
    4. no RLS settings.

    • lbendlin's avatar
      lbendlin
      Icon for Super User rankSuper User
      4 years ago

      Is the visual fed by your own data or someone else's dataset in a composite model?

      • Anonymous's avatar
        Anonymous
        Not applicable
        4 years ago

        lbendlin  It receives data from a project in Google Cloud Platforms. This is not the only visual element that uses the same data from the GSP, but the only problem with it. I havn't this problem when I open the report on app.powerbi.com.  The problem is observed by other users when They try to open the report on app.powerbi.com.