Forum Discussion

cfleischhacker's avatar
cfleischhacker
New Member
11 years ago

Couldn’t retrieve the data for this visual

Couldn't load the data for this visual Couldn’t retrieve the data for this visual. Please try again later. Activity Id126bd6eb-cdf7-43e3-95f4-53c128dde41f TimeTue Jul 28 2015 13:33:24 GMT-0600 (Mount...
Anonymous's avatar
Anonymous
Not applicable
10 years ago

The same happened to me.
I found the error, was an invalid value, the date was calculated with formula, uniting day month year, but in some occasions the day had value 0, and this value caused error in the formula.

To resolve i use a "IF" to remove that value 0.
But before publishing bi power, my report online that did not do any modification and it worked!
I have seen that power BI is very unstable, mistakes appear and disappear out of nowhere. :smileyfrustrated:

  • David4F's avatar
    David4F
    Advocate I
    10 years ago

    I have a similar problem, assistance would be appriciated

     

    I have a report that has been able to be shared across team members, having updated the layout and presentation it now has a problem, all the people it is shared to do not see the dashboard visualisations (no error, power bi logo). Clicking the dashboard takes them through to the report, the report is unable to load

     

    I have reduced the report back to the basic report to eliminate issue with no joy.

     

    I can load the published document without any problem but the people it is shared to receive the error message below

     

    Couldn't load the data for this visual

    Couldn't retrieve the data for this visual. Please try again later.


    Please try again later or contact support. If you contact support, please provide these details.

     

    Also if after publishing I try to “get quick insights” I receive the message below

     

     

    Something went wrong

    Sorry, we couldn't finish searching for insights in your data right now. Please try again later

     

    I believe these two errors must be connected.

     

    All other reports I run have never had this issue

     

    For what it's worth the data is being pulled from google Analytics

     

    Kind Regards

     

    David

    • codyj710's avatar
      codyj710
      Frequent Visitor
      10 years ago

      Hi David,

      I have a similar problem sharing a dashboard / content pack.

       

      I think I've pinpointed it down to my dataset having multiple connections - one being SalesForce and one being Excel. The refresh occurs fine in my session I published it on, but as soon as I share it other users get the same 'couldn't load the data for this visual'.

       

      A couple things I'd ask:

      1. Do you have multiple data sources within your dataset or just Google Analytics?

      2. If from the team member you shared it with you had them COPY the dashboard - does the copied version display ok? This is the experience we're having.

       

      Look forward to your response.

       

      Cheers,

      Cody

      • David4F's avatar
        David4F
        Advocate I
        10 years ago

        Hi Cody

         

        Correct on both counts the problem sounds identical

         

        1. Yes I have multiple connections, Google Analytics, PostgreSQL, Excel and CSV

        2 Yes I have sent the dashboard to a team member and he has published it, shared it with me. He can view without a problem, I get 'couldn't load the data for the visual'. Consistant behaviour.

         

        The error suggests 401 unauthorised access.

         

        I have used chrome developer tools to view the http content, sent the HAR  (http archive file) file to Microsoft.

         

        As soon as I hear anything I will post the answer

         

        Cheers

         

        David