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blackshep01's avatar
blackshep01
Frequent Visitor
9 years ago
Solved

Couldn't load the schema for the database model

  My user gets this error when I share a dashboard with them.  The are outside the organization.  Do they need to have a Power BI Pro licence?  Please help.     Couldn't load the schema for the d...
blackshep01's avatar
blackshep01
Frequent Visitor
9 years ago
I get this error when I share this dashboard outside my organization.  Do they need to have a BI Pro Licence?
 
Couldn't load the schema for the database model
 
Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDc0229046-ff5e-4ddd-bb71-2088cb2bc6d7
Request ID02eba4de-aaed-553f-c63a-2192eefac90b
Correlation IDc12e1da1-b596-274a-9a95-b2884335973b
TimeThu Mar 23 2017 11:57:17 GMT-0700 (Pacific Daylight Time)
Version13.0.1700.1501
Cluster URIhttps://wabi-west-us-redirect.analysis.windows.net/

 

  • Eric_Zhang's avatar
    Eric_Zhang
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    blackshep01

    As per the online documentation, 

    You can’t share dashboards that contain Power BI Pro content with external users who have a Power BI Pro trial license. They need regular Power BI Pro licenses to access those dashboards. What is Power BI Pro content? 

     

    As to the error, what tiles are in that dashboard? The errors seems specific for UPN mismatching when connecting to SQL Server Analysis Service.

    • blackshep01's avatar
      blackshep01
      Frequent Visitor
      9 years ago

      I have tiles from a SQL Server data source.  Please see the images below.  I have this data source setup as SQL Server.  I read the article on "Mapping the UPN".  There is nothing to map a UPN in powerbi.com.  

       

       

      How the data source is setupUsers. There is nothing to map the UPNIndividual outside my organization error

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hello, I am having this same issue as above, but have a power BI pro license. 

       

      I am connecting to a Cube Model, and publishing dashboards to the Power BI workspace. 

       

      This only happens for 1 specific workspace with one of our companies 2 cube models, there must be other reasons for this happening then the Power BI Pro licence. 

       

      Thanks,