Showing results for 
Search instead for 
Did you mean: 
Helper I
Helper I

Couldn't load the data for this visual

Have non-admin users getting this error for a report that was deployed. Myself (admin) and another user (also admin) have no issues seeing the visuals on the report. 


When I click on the technical details, here is the error message:


Couldn't retrieve the data for this visual. Please try again later.

Please try again later or contact support. If you contact support, please provide these details




Community Support
Community Support

HI @Machzy,


I think you enable RLS on your datasource right? If this is a case, please enter to security setting to assign role to your users.

Normally if you enable RLS and not assign roles, it will caused this issue.

BTW, for admin or other users who has edit permission, RLS effect not works on them.(this is the reason why the issue only appears on read-permission users)



XIaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

Helpful resources

PBI Sept Update Carousel

Power BI September 2023 Update

Take a look at the September 2023 Power BI update to learn more.

Learn Live

Learn Live: Event Series

Join Microsoft Reactor and learn from developers.

Dashboard in a day with date

Exclusive opportunity for Women!

Join us for a free, hands-on Microsoft workshop led by women trainers for women where you will learn how to build a Dashboard in a Day!

MPPC 2023 PBI Carousel

Power Platform Conference-Power BI and Fabric Sessions

Join us Oct 1 - 6 in Las Vegas for the Microsoft Power Platform Conference.

Top Solution Authors
Top Kudoed Authors